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E-PIA: Upload or Cancel buttons is not Activated when Clicking the Outer Part of the Button in the Modal window (Doc ID 2952385.1)

Last updated on JUNE 05, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

The Upload or Cancel buttons is not activated when clicking the outer part of the button in the Modal window.

The issue can be reproduced at will with the following steps:

1. From the Employee Self Service screen, open a Life Event (Navigation: Benefit Details tile > Life Events).

2. Enter the date of the event and click Start Life Event.

3. On the Welcome page, click the Next button.

4. On the [Life Event] Date page, click Submit.

5. On the Submit Confirmation page, click OK.

6. On the [Life Event] Date page, click the Next button.

7. Add New Value on Document Upload Page.

8. Click the Add Attachment Button.

9. Enter value in the Subject field and click the Add Attachment Button.

10. When clicking the outer part of Upload or Cancel button, the button is not activated.

11. The button is only activated when clicked inside. 


Cause

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In this Document
Symptoms
Cause
Solution
References


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