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My Advising Notes in Fluid Returns Only the First 100 Advising Notes (Doc ID 2954153.1)

Last updated on JUNE 07, 2023

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus Solutions 9.2 version, Advisement  Self Service
 
After adding more than 100 advising notes for students only the first 100 can be viewed from the Fluid Self Service Advisor Pages.  Classic Self Service Pages allow the user to see all advisor notes.
 
The issue can be reproduced at will with the following steps:
1. Log in as an advisor and create 100+ advising notes.

2. Open Self service > Advisor Center > My Advising Notes and verify that you can see more the 100 notes in classic self service.

3. Open the Fluid Advisor Home Page and select "My Advising Notes" tile.

4. Notice on the left hand filter/search you can see the entire number of notes for the category/sub category (in this case 100+) but  the page only displays 100 Advising Notes. There is no option to toggle to a 2nd page or any kind.


 

Cause

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In this Document
Symptoms
Cause
Solution
References


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