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E-WF: SendAll Email Function Stops Working after PeopleTools 8.60 Upgrade (Doc ID 2954172.1)

Last updated on DECEMBER 14, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.


The site has a custom Application Engine calls SendAll function to send emails. After PeopleTools 8.60 upgrade, emails are not sent to users. The following error shows in custom App Engine log.

22136 13:24:03.970 4135.562000 Creating SendMailException
22137 13:24:03.971 0.000000 PSMCFSendMailException
22138 13:24:03.971 0.000000 PSMCFSendMailException: Context: OutboundEmail.Send method called
22139 13:24:03.972 0.000000 PSMCFSendMailException: Java Exception: java.lang.NullPointerException
22140 13:24:03.972 0.000000 PSMCFSendMailException: Brief Message:java.lang.NullPointerException
22141 13:24:03.973 0.000000 PSMCFSendMailException: Detail Message:java.lang.NullPointerException
KxOktZMkvavGFw 4051626423886739457 6001278914 (-1) (PSAPPSRV): Inside CPSMCFOutboundEmail::SendAll: Exception thrwon. Check the logs before this line


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