E-WF: SendAll Email Function Stops Working after PeopleTools 8.60 Upgrade
(Doc ID 2954172.1)
Last updated on DECEMBER 14, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.60 and laterInformation in this document applies to any platform.
Symptoms
The site has a custom Application Engine calls SendAll function to send emails. After PeopleTools 8.60 upgrade, emails are not sent to users. The following error shows in custom App Engine log.
ERROR
---------------
22136 13:24:03.970 4135.562000 Creating SendMailException
22137 13:24:03.971 0.000000 PSMCFSendMailException
22138 13:24:03.971 0.000000 PSMCFSendMailException: Context: OutboundEmail.Send method called
22139 13:24:03.972 0.000000 PSMCFSendMailException: Java Exception: java.lang.NullPointerException
22140 13:24:03.972 0.000000 PSMCFSendMailException: Brief Message:java.lang.NullPointerException
22141 13:24:03.973 0.000000 PSMCFSendMailException: Detail Message:java.lang.NullPointerException
KxOktZMkvavGFw 4051626423886739457 6001278914 (-1) (PSAPPSRV): Inside CPSMCFOutboundEmail::SendAll: Exception thrwon. Check the logs before this line
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |