E-ES: After Ping Test And A Search Is Performed Elastic Search Server Returns Error Messages, "XX:+HeapDumpOnOutOfMemoryError" And "marking and sending shard failed due to [failed recovery]"
(Doc ID 2955999.1)
Last updated on JUNE 26, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
In PeopleTools version 8.59.* after a ping test and performing a search , second time when doing the same test and search Elasticsearch server hangs without returning any results.
In "ESCluster" log file located under "<ES_HOME>/logs" folder on the Elasticsearch server the following error messages are returned:
- marking and sending shard failed due to [failed recovery] org.elasticsearch.indices.recovery.RecoveryFailedException: [.tasks][0]: Recovery failed
- marking and sending shard failed due to [failed recovery]
- XX:+HeapDumpOnOutOfMemoryError
It was noticed that after an environment restart and when first scenario is performed, ping test is working fine and search results are being returned.
Changes
In PeopleSoft and Elasticsearch server machines there were no setup changes done.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |