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E-ES: After Ping Test And A Search Is Performed Elastic Search Server Returns Error Messages, "XX:+HeapDumpOnOutOfMemoryError" And "marking and sending shard failed due to [failed recovery]" (Doc ID 2955999.1)

Last updated on JUNE 26, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


In PeopleTools version 8.59.* after a ping test and performing a search , second time when doing the same test and search Elasticsearch server hangs without returning any results.

In "ESCluster" log file located under "<ES_HOME>/logs" folder on the Elasticsearch server the following error messages are returned:

- marking and sending shard failed due to [failed recovery] org.elasticsearch.indices.recovery.RecoveryFailedException: [.tasks][0]: Recovery failed

- marking and sending shard failed due to [failed recovery]

- XX:+HeapDumpOnOutOfMemoryError

It was noticed that after an environment restart and when first scenario is performed, ping test is working fine and search results are being returned. 


In PeopleSoft and Elasticsearch server machines there were no setup changes done.


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