When a Remote Worker Request in Pushed Back Status Has the Start Date Changed, an Error Is Generated: Invalid message while SQL transaction in process: Are you sure you want to update the start date of the request? (1000,3030) (Doc ID 2957110.1)

Last updated on JUNE 23, 2023

Applies to:

Symptoms

A user has a Remote Worker request denied and they submit a new request which is pushed-back.  When they go to edit the pushed-back request and change the request date to their first request date, the following error is generated:
 

The issue can be reproduced at will with the following steps:
1. As a Remote Worker, submit a Remote Worker Request.
2. As an Administrator, Deny the Request.
3. As a Remote Worker, submit a new Remote Worker Request.
4. As an Administrator, Pushback the Request.
5. As a Remote Worker, Edit the Remote Worker Request to adjust the date to the same as the rejected request to see the error.

Changes

Cause

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