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Entering an Employee's Benefit Elections Triggers Error: FetchValue: Row 0 Not Found In Scroll Level 1. (2,156) BAS_PARTIC_DPND.SCHED_ID.SaveEdit (Doc ID 2957130.1)

Last updated on JUNE 22, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to save employee elections in On-Demand Event Maintenance, the following error is triggered:

Steps to reproduce the issue:

     1. Navigate to Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance.
     2. On an employee Event in Prepared Processing Status, select the Election Entry button.
     3. Enter employee's election changes.
     4. Select the OK button.
     5. Error displays on line.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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