After Running Pell Origination (FAPPLBL0), Manage Pell Payment Component is not Showing a Record for Pell Awarded and Disbursed (Doc ID 2958534.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

When navigating to the Manage Pell Payment component, and attempting to retrieve records that should have been created by the Pell Origination FAPPLBL0 cobol process, the records are not found. Either the emplids do not come up in the search at all, or the information on the Pell origination tab for the retrieved records is not reflecting all of the Pell item types awarded and disbursed to the students.

The records are expected to be accessed and viewable on the component as the students have been awarded and disbursed Pell, are active with a valid Pell Cost of Attendance, and are marked as Pell eligible on the ISIR.

The issue only affects a smaller subset of students, and most students have the Origination record created as expected.

The issue can be reproduced at will with the following steps:

1. On Financial Aid > Awards > Award Processing > Assign Awards to a Student > Student Aid Package, identify student with a Pell item type(s) awarded and disbursed.
2. Navigate to Financial Aid > Pell Payment > Originate Pell Payment > Origination and run the process for the emplid.
3. Navigate to Financial Aid > Pell Payment > Manage Pell Payment for the emplid and note that either the emplid is not found, or the Pell Origination tab is not showing one or more of the Pell item types from step 1. 

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.