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E-PIA: Images are Corrupted when Uploaded in Rich Text Editor from a Content Provider DB in a Portal Cluster Environment on PT8.59.17+ or PT8.60.04+ (Doc ID 2958908.1)

Last updated on AUGUST 24, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


A sample cluster environment is set up with Unified Navigation. After upgrading to PeopleTools (PT) 8.59.17 or PT 8.60.04, images are being corrupted when uploaded in a Rich Text Editor from the content provider database.

The issue can be reproduced at will with the following steps:

1. Log into Portal.

2. Navigate to Content provider > PeopleTools > Security > Password Configuration > Forgotten Password Email Text.

3. Add an image.

4. Observe the image is corrupted.


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