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User Getting Error Message "The receiving business unit setup for user XXX is not valid or doesn't exist." while Creating Receipt in Fluid Receipt Page when Business Unit is Empty in User Preferences and Receiver Setup (Doc ID 2960762.1)

Last updated on AUGUST 22, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

User getting error message while creating receipt in Fluid Receipt Page when Business Unit is empty in User Preferences and Receiver Setup.

Note: In the Replication Steps, User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.


The issue can be reproduced at will with the following steps:
      1. Navigate : Setup Financials/Supply Chain > Common Definitions > User Preferences > Define User Preferences > VP1 > Overall Preferences
            Business Unit : Blank
            Click User Preferences tab
            Click Procurement hyperlink
            Click Receiver/RTV Setup
            Receiving Business Unit : Blank
            Save
      2. Navigate : eProcurement > Create Receipt
            Enter Business Unit
            Click Add
      Issue : Get error and will not allow to select business unit.

Cause

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In this Document
Symptoms
Cause
Solution
References


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