HCM: Accessibility Issue: JAWS Reads 5 Columns Availble When There Are Only 4 In the Personal Details Name Tile
(Doc ID 2961449.1)
Last updated on JULY 14, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an Employee accesses the Name tile from Personal Details tile using JAWS screen reader, JAWS announces 5 columns when there are only 4.
Steps to reproduce:
- Sign into the PeopleSoft system with Screen Reader mode enabled and JAWS screen reader activated.
- Employee Self Service>Personal Details>Name tile.
- JAWS announces columns 1 through 4 with their titles and then announces column 5.
- Likewise when reading the row details of these columns, after reading column 4 detail, it announces column 5.
This is confusing to the user, because they are expecting description or detail when in fact there is no such column.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |