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HCM: Accessibility Issue: JAWS Reads 5 Columns Availble When There Are Only 4 In the Personal Details Name Tile (Doc ID 2961449.1)

Last updated on JULY 14, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an Employee accesses the Name tile from Personal Details tile using JAWS screen reader, JAWS announces 5 columns when there are only 4.

Steps to reproduce:

  1. Sign into the PeopleSoft system with Screen Reader mode enabled and JAWS screen reader activated.
  2. Employee Self Service>Personal Details>Name tile.
  3. JAWS announces columns 1 through 4 with their titles and then announces column 5.
  4. Likewise when reading the row details of these columns, after reading column 4 detail, it announces column 5.

This is confusing to the user, because they are expecting description or detail when in fact there is no such column.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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