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Generate Invoice Billing Process Ends in Error Status with 'ORA-00001: unique constraint (SYSADM.PS_BI_BILL_HEADER) violated' Message in SFPBIPRC Log File (Doc ID 2962223.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When running the Billing Process SFPBIPRC, it ends in error with the following message displayed in the log file:


The issue can be reproduced at will with the following steps:

  1. Navigate to Student Financials > Bill Customers > Student Bills > Generate Invoice and run the process. 
  2. Click link to Process Monitor and refresh until the process completes in 'Error' status. 
  3. Click the 'Details' link, then 'View Log/Trace', then the log file in the file list to see the detailed error message. 



Cause

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In this Document
Symptoms
Cause
Solution


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