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Application Engine Step UPD34319585 Never Completes in Change Assistant When Applying Change Package from PUM Image 28 . (Doc ID 2963241.1)

Last updated on JULY 26, 2023

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When running Change Assistant to apply a change package, the step to run Application engine AE - UPD34319585 never completes. 

For example, in one reported case, the process was still running after 6-7 hours before being manually stopped. All other Change Assistant steps complete successfully.  

The issue can be reproduced at will with the following steps:

  1. Create Change package in Peoplesoft Update Manager (PUM). 
  2. Apply the change package using Change Assistant. 
  3. Observe that the step AE - UPD34319585 never completes, and must be manually stopped to allow the rest of the steps to finish. 

Changes

The issue occurs specifically when applying a change package of fixes from CS 9.2 PUM Image 28

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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