EAR 9.2: “Available for Netting” on Item Information Page (Accounts Receivable -> Customer Accounts -> Item Information -> View/Update Item Details) Gets Unchecked After Partially Netting Against Voucher Payment. (Doc ID 2963377.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

"Available for Netting" on Item Information Page (Accounts Receivable -> Customer Accounts -> Item Information -> View/Update Item Details) gets unchecked after partially netting against Voucher payment. This item is not available again for netting.


REPLICATION STEPS:
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1. Setup for netting in banking, cash management, and supplier. ( Cash Management - Administer cash - Netting Rules)
2. Add a pending item for the customer that is set up for netting and post it. ( Receivable - pending item - online pending items)
3. Add voucher payment for a lesser amount than the item. Post it. ( Accounts Payables - Vouchers - Add/update - Regular Entry)
4. Manual bilateral netting in cash management - Bi-Lateral Netting - Manual select Netting. Select Voucher and item.
5. Approve netting. (cash management - Bi-Lateral Netting - Approve Netting)
6. Run the pay cycle manager to create a payment. (n Accounts Payables - payments - Pay cycle processing - Pay Cycle Manager)
7. Voucher is paid and a deposit will be created with a worksheet.
8. Run ARUPDATE to post the payment. (Receivable - Receivable update - Request Receivable update)
9. Review Item balance Item is paid partially but Available for Netting is unchecked. (Accounts Receivable -> Customer Accounts -> Item Information -> View/Update Item Details)

Replication

Cause

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