EeS: Review Supplier Agreement Details-Cancel Notification Is Same As Notify Supplier To Review Notification (Doc ID 2963409.1)

Last updated on DECEMBER 07, 2023

Applies to:

Symptoms

Review Supplier Agreement Details - Cancel Notification is not Unique from Notify Supplier to Review

The same email notification was sent for 2 different actions. When Cancel Agreement or Notify Supplier to Review button is clicked on the Review Supplier Agreement Details , it sends the same email notification.
The messages are sent to the supplier and are causing confusion because the message is not unique to the cancel function.

The issue can be reproduced at will with the following steps:

Navigation to the Rvw Supplier Agreement Details Page: Menu -> eSettlements -> Supplier Information -> Rvw Supplier Agreement Details

1. Buyer Creates Agreement
2. Notify Supplier to Review - sends notification to supplier
3. Supplier accepts agreement via the portal
4. Buyer accepts the agreement
5. Buyer Cancels Agreement - sends notification to supplier. Template is same as the notification to supplier to review

Changes

Cause

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