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The Title in the page Title Bar Is Different Depending on Navigation Used to Access the Student Services Center Page (Doc ID 2963893.1)

Last updated on JULY 27, 2023

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Depending on how the Student Services Center page is accessed the Title bar behaves differently.

It is expected the Title Bar title will always be Student Customer Service

The issue can be reproduced at will with the following steps:

  1. Navigation Campus Community > Student Services Center (Component SSS_STUDENT_CENTER)
  2. Query student
  3. Title Bar changes depending on tab selected (new component per tab)

 

  1. Navigation Self Service > Student Services Center
  2. Title Bar = Student Center
  3. Title Bar changes per page


From Student Customer Service tile

  1. Select Student Services Center menu item
  2. Query student
  3. All tabs show title bar as "Student Customer Service"

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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