EAR9.2: After Running AR_EXCL_EDIT And AR_PAYLOAD Incorrect Remit Set ID is Provided To Payment If Same Customer ID is Present Under Two SetIDs
(Doc ID 2966296.1)
Last updated on AUGUST 21, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
After Running AR_EXCL_EDIT And AR_PAYLOAD Incorrect Remit Set ID is Provided To Payment If Same Customer ID Is Present Under 2 SetIDs.
1. Verify Customer ID (US012) is present in 2 SetIDs under SHARE and SHR02
2. Create Excel Upload for Deposits
3. Import a deposit from Excel spreadsheet
4. Run Excel Edit Request (AR_EXCL_EDIT)
Navigation: Accounts Receivable > Payments > Electric Payments > Excel Edit Request
5. Run Payment Interface (AR_PAYLOAD)
Navigation: Accounts Receivable > Payments > Electric Payments > Process Payment Interface
6. Checking a deposit. Remit SetID is showing as SHR02 that is not expected result.
Navigation: Accounts Receivable > Payments > Online Payments > Regular Payments
7. Under Set Control, BU: US001 has SetID as SHARE for customers. The expected result is Remit SetID should be SHARE and not SHR02.
Navigation: PeopleTools > Utilities > Administration > Maintain TableSet Controls.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |