Advisor Center Page Opens on 'My Advisees' Instead of 'Advisee Student Center' and Displays 'There is no information for the transaction you requested.' When There is no Advisee Assigned for the Advisor (Doc ID 2967151.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

When attempting to open the Advisee Student Center page for a student, if the Advisor using the page has no assigned Advisee(s), the page instead opens on the My Advisees page and displays 'There is no information for the transaction you requested.' 

The issue can be reproduced at will with the following steps:

1. As the Advisor, log in and navigate to the Advisor Center, such as via Self Service > Advisor Center. 
2. Enter Emplid. 
3. After clicking 'Search' note the page opens on 'My Advisees' with the indicated message. 

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.