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'IB Setup not in place. Please check if the IB Certificates are imported into Keystore' Error Displayed in Output JSON After Clicking 'Test Connection' on IM Connectivity Tester Page (Doc ID 2968271.1)

Last updated on JANUARY 25, 2024

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On the IM Connectivity Tester page, after populating the Input JSON and clicking 'Test Connection', the following error is displayed in the Output JSON field/box:



The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > Financial Aid > Institutional Application Data > IM Connectivity Tester.
  2. In the Input JSON box, use the JSON provided in Doc ID 2952880.1 and following the instructions to change a couple of the fields.
  3. Click 'Test Connection' Button.
  4. Note the error message in 'Output JSON' box.

Cause

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In this Document
Symptoms
Cause
Solution
References


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