EAM: Unable to Retire Assets Using Upload Spreadsheet Data Page. Rows Are Loaded on the Page With an Error - "Transaction cannot be performed on this asset as another transaction is still pending (8850,374)". (Doc ID 2968918.1)

Last updated on AUGUST 25, 2023

Applies to:

Symptoms

Unable to retire assets using Upload Spreadsheet data. When uploading the data from the spreadsheet the following messages are seen against the rows uploaded on the page

Replication Steps:

1. Created a template for the retirement of non-cap assets using the Define AM Spreadsheet Template component. (Set Up Financials/Supply Chain > Product Related > Asset Management > Import Spreadsheet Setup > Define AM Spreadsheet Template).
2. Go to Upload Spreadsheet Data (Asset Management > Send/Receive Information > Import Data via Spreadsheet > Upload Spreadsheet Data). Select the template. Add the spreadsheet to be loaded.
3. Notice that the rows are loaded onto the page with the above messages next to them

Cause

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