ABMGT: When Employee With Multiple Jobs Selects Absence Balances Tile, Changing Selected Job Does Not Display Balances (Doc ID 2969259.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

When an employee with multiple Jobs selects a Job on the Time dashboard that does not use Absence Management then selects the Absence Balances tile, no absences correctly display for that Job; however, if they then select another Job which does use Absence Management, there are still no balances displayed and the employee incorrectly receives the following message:

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Time tile.
     2. If Job that uses Absence Management displays, employee selects another Job that does not by clicking the Select Another Job link.
     3. Employee select the Absence Balances tile.
     4. The employee correctly sees the message "There are no current balances to display".
     5. On this page, employee selects another Job that does use Absence Management by clicking the Select Another Job link.
     6. Employee again sees the message "There are no current balances to display".but this time it is incorrect.

Changes

Cause

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