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Error-"Attachment failed to download. (18036,10014) file not found. (18036,1002)" When Opening an Attachment on Purchase Order(PO) Sourced From Fluid Requisitions. (Doc ID 2969310.1)

Last updated on AUGUST 22, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Below error message shows up on purchase order attachments when file attachment server is SFTP with separate component subdirectories for fluid requisitions and purchase orders.

The issue can be reproduced at will with the following steps:
1. Setup SFTP as attachment server and use separate component sub-directories for fluid requisition(PV_MOB_855_CMP) and purchase order(PURCHASE_ORDER).
   Navigation: Set Up Financials/Supply Chain > Common Definitions > File Attachments > Administer File Attachments.
2. Create a fluid requisition with header attachments and source it to purchase order.
   Navigation:eProcurement > Create Requisition.
3. Open purchase order ,go to PO header comments and click attachment.Error
   Navigation: Purchasing > Purchase Orders > Add/Update POs.




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