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E-SEC: Forgot Password Functionality - Unable To Translate The Email Object (Doc ID 2969336.1)

Last updated on AUGUST 21, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


Using PT 8.59 version, Security - Forgot password functionality - Unable to translate the Email object:

Implementing the Forgot Password functionality and setup the email text in case of a right or wrong Hint answer does not allow the email subject to be configured in the appropriate language, in this case the Canadian French language. There are 2 languages installed CFR and ENG, and the email text is translatable but not the email subject line.  The subject line is customizable yet not configurable.

The issue can be reproduced at will with the following steps:
1. Setup Forgot Password page.
2. Subject line is not configurable thus it is in the wrong language.


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