Employee's Coverage Is Not Defaulting to the Option Set as Default on the Benefit Program
(Doc ID 2971148.1)
Last updated on AUGUST 29, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Benefits Administration is defaulting a rehired employee into a Benefit Plan, although the Waive Option is set as the Default for the Plan Type on the Benefit Program Table.
Steps to reproduce the issue:
1. Benefits Administration prepares the Event for a rehired employee (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
2. Log in as employee.
3. Navigate to Employee Self Service homepage > Benefit Details tile > Benefits Enrollment.
4. Select the Plan Type tile.
5. A plan shows as elected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |