E-ES: Elasticsearch Upgrade Failing With Error "Elasticsearch service is not running" (Doc ID 2972896.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Symptoms

When attempting to perform upgrade of Elasticsearch from 6.1.2/7.0 to 7.10, the following error is shown on the screen even when the lower version(6.1.2/7.0) is up and running:

Error:
"Elasticsearch service is not running."

Issue can be reproduced following these steps:

1. From ELK 7.10 Download directory, run the setup using the following command to upgrade the Elasticsearch:
"./psft-dpk-setup.sh --full_upgrade --install_base_dir /path/to/base/directory"   

Cause

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