E-PRCS Emails Not Being Sent From Process Scheduler
(Doc ID 2972942.1)
Last updated on SEPTEMBER 14, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
E-mail notification or reports are not being received when the distribution is set to "E-mail".
The issue can be reproduced at will with the following steps:
1. Log into Peoplesoft.
2. Navigate to Peopletools > Process Scheduler > System Process Request.
3. Select a process with the options "Type" "Email".
4. Observe no Email is received.
No error was observed in the SMTP log. The SMTP server was showing error "DSN: Service unavailable"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |