EEX 9.2 Expense Report Modified During Prepay Approval Remains in Approver Worklist (Doc ID 2973343.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Symptoms

 A problem has been detected when an expense report modified during prepay approval remains in the approver worklist it is in approved for payment status.

    Steps to reproduce the isssue:

      1.- Log into the FSCM Online Application as an Expenses User
      2.- Navigate to: Employee Self-Service > Travel and Expenses > Expense Reports > Create/Modify
      3.- Add New Expense Report Tab
      4.- Click on Add
      5.- Filling all  Expense Report Required fields.
      6.- Create multi-line ER requiring prepay auditor approval and submit
      7.- Approve as HR supervisor
      8.- As prepay auditor, navigate to Expenses Workcenter > Approve Expense Transactions
      9.- Open ER and delete last line, add a new line, save
      10.- Approve ER from 'Approve Expense Transactions'
      11.- ER goes to 'Approved for Payment' status
      12.- Review approvals from Approvals tile.
      13.- ER is still in approval queue

Changes

Cause

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