EAR 9.2: Cash Drawer Receipts Status Updated From Hold To Print. The Next Receipt Loaded Using NextInList Botton Is in Display Only (Uneditable) Mode.
(Doc ID 2974111.1)
Last updated on DECEMBER 18, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Cash drawer receipts status updated from hold to print. The next receipt loaded using NextInList Botton is in display-only (uneditable) mode.
Replication Steps:
-----------------------
1. Navigate to Accounts Receivable > Payments > Cash Drawer > Cash Drawer Receipt Search receipt and make sure the search results in multiple receipts.
2. Click on the first in the list receipt and change the status from NEW to Printed or from HOLD to Printed.
3. Now click on the button Next in List, the next receipt opens in non-editable mode. This is incorrect system behavior. When the user goes back to search and clicks on the same second receipt it opens up in editable mode.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |