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ELM9.2: Users Receive SQL Errors When Registering for Programs That Have Multiple Effective Dates (Doc ID 2974175.1)

Last updated on OCTOBER 11, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Users are receiving SQL errors when they try to enroll in a program that has multiple effective dates. This is occurring on both the ESS Find Learning and Administer Program Roster pages.

From Administer Program Roster page:

SQL error in Exec. (2,280) LM_ENROL_MAS_WRK.LM_SUBMIT_GRP_PYMT.FieldChange PCPC:2623 Statement:40


From ESS Learning:

SQL error in Exec. LM_PROGRAM_SS_FLU.GBL.LM_PRG_PG_WRK.LM_PRG_REG_BTN.FieldChange PCPC:4219 Statement:50



The issue can be reproduced at will with the following steps:
1. Navigate to Enterprise Learning > Learner Tasks > Administer Program Roster
2. Search for the program with two+ effective dates, and click the Roster button
3. Click Register New Learners button
4. Search for the desired learner and select them
5. Enter any accounting information (if needed) and try to submit the enrollment. Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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