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HCM/ELM: Establishment ID Field Value is Not Included in the WORKFORCE_SYNC IB Message from HCM to ELM (Doc ID 2978123.1)

Last updated on OCTOBER 11, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


WORKFORCE_SYNC message is not sending the Establishment ID field from HCM to ELM.

The issue can be reproduced at will with the following steps:
1. Add/update an employee's Job Data in HCM so WORKFORCE_SYNC message is sent. (For example, by updating at Workforce Administration > Job Information > Job Data)
2. Navigate to PeopleTools > Integration Broker > Service Operations Monitor > Monitoring > Monitor Asynchronous Services. Drill into new WORKFORCE_SYNC message that was just sent. Verify in the XML for the message that the Establishment is blank.


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