E-PG: On the Pivot Grid Results Page When Applying a Sort on a Column it Breaks the Related Action and Show Incorrect Context. (Doc ID 2978396.1)

Last updated on OCTOBER 10, 2023

Applies to:

Symptoms

When attempting to click on related actions after sorting the grid, the Related Action Menu does not appear or opens next to the incorrect row and when the related content is opened the context is incorrectly displayed.

The issue can be reproduced at will with the following steps:
1. Navigate to Reporting Tools > Pivot Grid > Pivot Grid Viewer.
2. Search by a delivered Pivot Grid with related actions results page (e,g, SPY_SA_ARS_PG in Campus Solution application; FO_BRANCH_AGENDA_OVERDUE_PVG in Financial application).
3. In the Pivot Grid results page, sort by a column (e.g. Name):

4. Click on the related action drop down arrow:

5. Two issues appear:

   5.1. The Related Action Menu does not appear or opens next to the incorrect row.
As per Oracle recommendation, after implementing the PeopleCode fix on PTS_RSLT.PTS_RELACTIONS.FieldChange:

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.