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E-IB: PeopleSoft Integration Broker Connection to Taleo Web Services fails with "HttpTargetConnector:ExternalSystemContactException HTTPS hostname wrong: should be <ZONE.taleo.net> , but cert says <CN=*.referrals.selectminds.com..." (Doc ID 2980811.1)

Last updated on OCTOBER 17, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

Sample Environment:
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PeopleTools 8.59.11
HCM 9.2 PUM 46
Connecting from PeopleSoft to Taleo SaaS service

Issue:
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When using PeopleSoft Integration broker to communicate with Taleo web service ( for e.g https://<zone>.taleo.net/smartorg/soap?ServiceName=WebServiceUsageReporting ),
the following error is received in the IB gateway errorlog.

Error:
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Changes

Maintenance carried out for Oracle Cloud environment.  The following information was provided as part of the maintenance notification.

FAQ : Please see Oracle Cloud Infrastructure (OCI) for TEE (Doc ID 2865752.1) for more information.
Allowlist : If you use network firewall allow list to let traffic in and out of your network, please make sure to add our new IP addresses to the list. Refer to the Taleo Enterprise Public IP Addresses of the Oracle Cloud Infrastructure (OCI) Regions document (Doc ID 2867653.1) and use the US West (Phoenix) and its associated Disaster Recovery (DR) regions information.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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