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Receive Error "Data being updated does not exists. (18,4)" when Saving the Event after Deleting an Attachment and Canceling the Process (Doc ID 2981437.1)

Last updated on OCTOBER 17, 2023

Applies to:

PeopleSoft Enterprise SCM Strategic Sourcing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Receive error when saving the event after deleting an attachment and canceling the process


The issue can be reproduced at will with the following steps:
      1. Navigate : Setup Financials/Supply Chain > Common Definitions > File Attachments > Administer File Attachments
            Configure SFTP server for attachments
      2. Navigate : Sourcing > Create Events > Create Event Details > Add
      3. Enter Event Name and Click Event Settings and Options
      4. Uncheck Allow Split Analysis Review
      5. Go to Event Comments and Attachments page
      6. Upload an Attachment click Ok
      7. Save Event
      8. Click Event Comments and Attachments
      9. Delete the attachment
      10. Click ok for the message “Delete current/selected rows from this page? The delete will occur when the transaction is saved.”
      11. Click Cancel
            Note : Click Cancel to not delete the attachment
      12. Save the Event
      13. Click Event Comments and Attachments
            Issue 1 : Attached file is not displayed
      14. Check the SFTP folder.  File exists in the Folder
      15. Upload the file and click ok
      16. Click Save
            Issue 2 : Receive error

Data being updated does not exist. (18,4)
When trying to save your changes, the system could not find the existing data in the database.
This problem can happen if another user deleted the information while you were making changes. Make a note of what you were doing, then cancel the page and retry.
If the problem persists this may be the result of an application programming error and should be reported to technical support staff.
Possible application errors that could cause this including deleting the data with SqlExec while the record is in the component buffers.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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