Fluid Benefits Summary Page Is Extremely Slow
(Doc ID 2981789.1)
Last updated on APRIL 09, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Fluid Benefits Summary page (BEN_SUMM_GRID_FL) is timing out for employees with a high number of benefit enrollment records.
This issue could be reproduced with the following steps:
- Sign In as Self-Service Employee and go to Fluid Home.
- Employee Self-Service => Benefit Details => Benefits Summary tile.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |