ELM 9.2: Learner Appears Twice in Administer Class Roster with the Same Confirmation Number
(Doc ID 2982370.1)
Last updated on NOVEMBER 07, 2023
Applies to:
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Learner appears twice in Activity Roster with the same confirmation number.
The issue can be reproduced at will with the following steps:
Pre-requisites:
- select an employee with 2 Empl Rcd Numbers
a. Empl Rcd 0 Job Indicator is currently the Secondary job and there is a also a future dated active row for Empl Rcd 0 effective as the Primary Job.
b. Empl Rcd 1 Job Indicator is current Primary and there is a also a future dated termination row for Empl Rcd 1 same as the future effective Empl Rcd 0.
Then,
1. Log in as an Administrator
2. From the Administer Class Roster, search/select the employee identified
navigation: Enterprise Learning> Learner Tasks> Administer Class Roster
Or
2. From the Program Class Roster, search/select the employee identified
navigation: Enterprise Learning> Learner Tasks> Program Class Roster
3. Notice when the when the roster displays for current date, employee appears twice but with the same enrollment confirmation number.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |