CRM 9.2: DEPT_FULLSYNC Messages Failing On CRM Side With Error "Field is required. You have left a field empty and a value must be entered."
(Doc ID 2982827.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
DEPT_FULLSYNC messages failing on CRM side when processing the header message.
Field is required.
You have left a field empty and a value must be entered.
You have left a field empty and a value must be entered.
The issue can be reproduced at will with the following steps:
1. In HCM, submit the full data publish for DEPT_FULLSYNC from navigation: Enterprise Components > Integration Definitions > Initiate Processes > Full Data Publish
2. In CRM, check the messages from PeopleTools > Integration Broker > Service Operations Monitor > Monitoring > Monitor Asynchronous Services
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |