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E-AS: Clicking on a Tile Kicks the User Out -- Please make sure Webserver and Appserver are up. null (Doc ID 2984102.1)

Last updated on NOVEMBER 28, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

When a user clicks on a tile on their home page, they get kicked out of the application and see the following error on the screen:

/**********************************************************/

An error has occurred.

You may attempt to sign in again.

If your attempt fails, please contact your System Administrator.

Please make sure Webserver and Appserver are up. null

Sign in to PeopleSoft

/**********************************************************/

 

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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