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When Opening the External System ID.Page An Error Is Returned: "No matching buffer found for level.(15,26)" (Doc ID 2986391.1)

Last updated on NOVEMBER 13, 2023

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the External System page an error is returned.  The error is seen on the page.

15, 26: M - No matching buffer found for level.
When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry. (For example, at scroll level 2, a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.) This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database. Correct the page definition or contact your system administrator.




The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > Campus Community > Personal Information > Identification > External System ID.
  2. Search for an emplid, and note the error displayed. 

Changes

The issue is seen after applying fixes from CS 9.2 PUM Image 29. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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