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ELM: From My Learning Tile, Fluid My Learning History Page is Blank and Current Learning Page is Blank (Doc ID 2986565.1)

Last updated on NOVEMBER 22, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From Employee Self Service (ESS) dashboard, My Learning tile, the My Learning History or Current page is blank even though the user has completed a few courses successfully or enrolled in courses successfully.


The issue can be reproduced at will with the following steps:

1.  Log in as a Learner
2.  Navigate to fluid Employee Self Service dashboard, click the My Learning tile

3.  from My Learning tile, click View All Learning link, notice a blank page on Current tab or click History tab, notice a blank page. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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