New Employees Are Not Being Offered All Plans for Which They Should Be Eligible
(Doc ID 2986668.1)
Last updated on NOVEMBER 13, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
New employees are not being offered all of the Benefit Plans for which they are eligible.
Steps to reproduce the issue:
1. Hire new employees (Navigation: Workforce Administration > Personal Information > Add a Person).
2. Process their Benefits Administration Event to prepare their available options for Benefits (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |