E-HC: Health Center Is Not Showing the Monitored Domains And the Error Noticed in the Logstash.log is 'Failed to retrieve RMIServer stub...Invalid credentials'
(Doc ID 2987914.1)
Last updated on NOVEMBER 22, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 to 8.61 [Release 8.4]Information in this document applies to any platform.
Symptoms
After having set up Health Center with Logstash following the steps as described in E-PHC: How to Install Logstash and Configure PeopleSoft Health Center For PeopleTools 8.58 And Above? (Doc ID 2667375.1) and E-PHC: How To Monitor Multiple Environments Using the Existing Health Center Setup for PeopleTools 8.58 and Above? (Doc ID 2835047.1), only one environment was showing in Health Center (navigation PeopleTools -> Health Center -> Health Center page) namely the monitoring environment but not the monitored environments.
The PSPMAGENT and PS_PTPMJMXUSER tables were populated in the monitoring Database with the correct information.
One also ran the CreateJason script in Logstash and the json files were created as per the documents.
The Logstash.log located at available in <LOGSTASH_HOME>\logs was showing:
[Date:Time][ERROR][logstash.inputs.jmx ][main][99892fc788efd65c05fbfafc3206d469fdb475975c5db1fe6c1e651133b7b3af] Invalid credentials
[Date:Time][ERROR][logstash.inputs.jmx ][main][99892fc788efd65c05fbfafc3206d469fdb475975c5db1fe6c1e651133b7b3af] javax.management.remote.rmi.RMIConnector.connect(javax/management/remote/rmi/RMIConnector.java:370)
javax.management.remote.JMXConnectorFactory.connect(javax/management/remote/JMXConnectorFactory.java:270)
jdk.internal.reflect.GeneratedMethodAccessor18.invoke(jdk/internal/reflect/GeneratedMethodAccessor18)
jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(jdk/internal/reflect/DelegatingMethodAccessorImpl.java:43)
java.lang.reflect.Method.invoke(java/lang/reflect/Method.java:566)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |