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E-ES: / E-OS: Global Search Fails with Error "Search Exception: Failed to build document filter (262,2018)" (Doc ID 2988682.1)

Last updated on NOVEMBER 22, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

When attempting to perform Global search from the PIA home screen, the following error is shown on the screen:

Error:
-------
Search Exception: Failed to build document filter (262,2018)


Issue can be replicated following these steps:

1. Login to PeopleSoft PIA.
2. From the Global search, try to type a keyword and enter.  

Cause

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In this Document
Symptoms
Cause
Solution
References


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