EAP: Performance Issue While Selecting Accounting Tag on Fluid Create Payment Request Page (Doc ID 2988826.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Symptoms

Performance issue is occurring while trying to select accounting tag from the prompt in Fluid Create Payment Request page.

Steps:

    1. Click on the Payment Request Tile in Employee Self Service Homepage.

    2. Click Add button.

    3. Select a Business Unit which has over 18,000 accounting tags, key in some sample data and click Next.

    4. Select an Supplier from the Prompt.

    5. Click Next.

    6. Click Add Lines button.

    7. Key in Sample Data and click on Prompt for Accounting Tag - Takes time(Almost 1 min) to display the prompt values page.

    8. Select a value and Click done - Again takes time(30 Secs) to return to main page.

    9. Now add one more lines by clicking on add button.

    10. Key in Sample data for line 2. Here type in the Accounting Tag value and Tab out (To trigger the code). It takes time (More than 30 Secs) to complete processing.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.