HCM: Receiving "Error Getting Content" from Email Links in HCM Approvals Emails
(Doc ID 2990228.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
From HCM approval emails when Users click the URL link for the second time or a different URL link after logging in from the first URL link click , receive an error message.
Error Getting Content
Please contact your System Administrator.
Detailed error description
The issue can be reproduced at will with the following steps:
1. If the manager clicks on the email URL link, manager is taken to the log in page and after logging in, the approval page displays correctly.
2. Then, manager clicks on a URL in a second email while still signed in, receive the error.
Or
2. Then, manager clicks on the URL in the same email, receive the error.
Changes
Modified the delivered Approval Transaction URL to go to the Approvals Component main page rather than a specific Approval Transaction.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |