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ELM: Using Mandatory Learning Process, Learners are not Re-enrolled in the Class After the Renewal Period (Doc ID 2990253.1)

Last updated on DECEMBER 07, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When a class is setup for Mandatory Learning Renewal and Learners complete the class, and Administrator runs the Mandatory Learning process,  Learners are not re-enrolled in the class after the renewal period.

The issue can be reproduced at will with the following steps:

  1. Log in as an Administrator
  2. Set up Learning Renewal period on the Defaults tab, Mandatory Learning Defaults

       Navigation:  Set up ELM > Learning Environment, {search/select} Learning Environment

  1. For Learning Environment, add a new class or clone class and set up Mandatory Learning

        Navigation:  Enterprise Learning > Catalog > Maintain Classes

  1. Scroll down to Learning Environments and Learner Groups
  2. Click on Mandatory Learning Setup, Renewal Criteria, and enter a Renewal Threshold Date

     {Renewal Threshold Date is prior to the current date.}

  3. Run Mandatory Learning process

    Navigation: Enterprise Learning > Learner Tasks > Mandatory Learning > Mandatory Enrollments

  4. Add and run process for the specific class
  5. Notice Learners are enrolled

        Navigation: Enterprise Learning > Learner Tasks > Administer Class Rosters, search for ML_RENEWAL_TEST

  1. Updated a few learners manually: {Update Status to Completed - Attended, In Progress -Attended, Not Completed - Not Attended}
  2. Run Mandatory Learning process, again.

        Navigation: Enterprise Learning > Learner Tasks > Mandatory Learning > Mandatory Enrollments

  1. Notice, no change to enrollments and no Learners re-enrolled.





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