EEX 9.2: Error (Attachment failed to download. (18036, 10014) Attachment operation failed for unknown reasons (Attachment built-in error 22)) When Attaching JPG And PNG Files to Expense Reports
(Doc ID 2991641.1)
Last updated on DECEMBER 08, 2023
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Getting error when attaching JPG and PNG files to expense reports. No issues attaching the pdf or word document or any other file type.
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"Attachment failed to download. (18036, 10014) Attachment operation failed for unknown reasons (Attachment built-in error 22)"
Issue can be replicated at will with the following steps:
1. Setup SFTP as default server to upload attachments (SetUp Financials / Supply Chain - Common Definitions - File Attachments - Administer File Attachments)
2. Add an image to the fluid expense report (Home - Employee Self Services - Expenses - Create an Expense Report). Observe that the attachment gets saved to the defined path
3. Try to open the attachment. Gives an error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |