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Searching For an Applicant Without A Last Name on the External Degrees Page Results in 'No Matching Values Found' Message (Doc ID 2992134.1)

Last updated on DECEMBER 08, 2023

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Searching for an applicant on the External Degrees page without a last name results in a message being displayed.  The applicant cannot be selected, when the expectation is they will be available for selection.

Applicants having a last name can be successfully searched, and selected.

No Matching Values were found


The issue can be reproduced at will with the following steps:

  1. Navigate to Campus Community, Personal Information, Biographical, Names;
  2. Select an applicant, in Correct History mode;
  3. Click the Name History hyperlink;
  4. Update the Last Name with a . (a period);
  5. Click OK, OK, and Save;
  6. Navigate to Contributor Relations, Constituent Information, People, Academic Information, External Degrees;
  7. Select the applicant;
  8. The message 'No Matching Values' is displayed.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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