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CM9.2.When Running Semi-manual Reconciliation TR_RVSL_DRVR For Un-Reconcialing A Bank Statement With An External Transaction, It Finishes in Success But in Log :"Accounting Reversal is not processed. No request for operator ABC and run control YYYY” (Doc ID 2992362.1)

Last updated on DECEMBER 11, 2023

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When running the Semi-manual reconciliation after the Automatic entries process is run for un-reconcialing a bank statement with an external transaction, , the process finishes in Success but the message log shows :

” Accounting Reversal is not processed. No request for operator ABC and run control YYYY”

The issue can be reproduced at will with the following steps:

1. Create a bank statement (Banking>Bank Statements>enter Bank Statement)

2. Enter External Transaction (Banking – Reconcile statements – external transactions)

3. Go to Semi-manual reconciliation page to reconcile the 2 (Banking>Reconcile Statements >Semi-manual reconciliation). Select and reconcile them.

4. Change the Reconciliation status to Reconciled and check the 2 transactions. Leave the page open and open a new tab.

5. Open a new tab by clicking New Window, leaving Semi-manual Reconciliation page open and go to Cash Management > Treasury Accounting > Automated Accounting.

6. Check Accounting entries (Cash Management > Treasury Accounting >Accounting Entries and use the process instance of the process from 5.The status is provisional and should be final.

7. Take the accounting ID and go to Cash Management > Treasury Accounting> View/Approve Entries. Change the status to Final and save.

8. Return to the Semi-manual page and unreconciled the 2 transactions.

9. Go to process monitor and Open the process TR_RVSL_DRVR. On message log there is the message:

"Accounting Reversal is not processed. No request for operator ABC and run control YYYY."

More information can be found in the attached replication document.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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