AR9.2. Incorrect Entry Type Drop Down Value On Online Pending Item Page After Changing The Business Unit (Doc ID 2992378.1)

Last updated on DECEMBER 11, 2023

Applies to:

Symptoms

When creating an Entry type and Item entry type under a different Setid than SHARE and setup the AR_15 to that Setid for a specific BU, then creating an online item for a different BU initially, then changing the BU to the BU with change AR_15,

the system doesn’t take into consideration the value of new Item entry type on the specific Setid but continues to display the old values under setid SHARE.


The issue can be reproduced at will with the following steps:

1. Create an Entry Type and Reason under SetID CAN01 Setup Financials/Supply Chain -> Product Related -> Receivables -> Options -> Entry Type.

2. Define Item Entry Type :Setup Financials/Supply Chain -> Product Related -> Receivables -> Payments -> Define Item Entry Type. Create a new item for SetID CAN01, Entry Type TEST.

3. Adjust TableSet Control >PeopleTools -> Utilities -> Administration -> Maintain TableSet Control for CAN01.Adjust Record Group ID AR_15 to CAN01 SetID.

4. AR -> Pending Items -> Online Items -> Online Item Group Entry.Create a new group with Group Unit US001

5. It can be seen the Entry Type drop down is showing the list of Entry Types under SHARE.

6. Change the Business Unit to CAN01 and hitting tab, the warning appears first.

7. Then after clicking through the warning and checking the Entry Type drop down, it still displays the full list under the SHARE setid.

8. Add a second item and change the Business Unit to CAN01. No warning message appears, and the Entry Type drop down correctly shows only the TEST entry type- which is correct.

More information can be found in the attached replication document.

Changes

Cause

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