HCM: From Allocate Compensation Page, Receive an Error Message: Caught Exception: Page WCS_ECM_MSS_SUM Not Found (18137,7200)
(Doc ID 2992728.1)
Last updated on DECEMBER 13, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
From Manager Self Service, Navigate to Allocate Compensation page, receive an error message
ERROR MESSAGE:
Appserver Log file:
CMgrImp::WriteCache : Serialization failed for PDM(WCS_ECM_DR_SBP/ENG)
Caught Exception: Page WCS_ECM_MSS_SUM Not Found (18137,7200) HCSC_FOLDER_TABS.FolderTabs.OnExecute Name:GetNameTabSetPairs PCPC:9008 Statement:157
Called from:HCSC_FOLDER_TABS.FolderTabs.OnExecute Name:GetTabSet Statement:163
Called from:HCSC_FOLDER_TABS.FolderTabs.OnExecute Name:AddTabSet Statement:67
Called from:HCSC_FOLDER_TABS.FolderTabs.OnExecute Name:mDynamicSetupData Statement:361
Called from:HCSC_FOLDER_TABS.FolderTabs.OnExecute Name:DynamicSetupData Statement:276
Called from:WCS_ECM_MSS.
The issue can be reproduced at will with the following steps:
Pre-requisites:
1. Migrate the page WCS_ECM_MSS_SUM using a third (3rd) migration tool.
Then,
2. Log in as a User with Manager roles
3. Navigate to Manager Self Service > Compensation and Stock > Allocate Compensation > Allocate Compensation, {search/select} a Compensation Activity, logged out of the application
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |