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New Item Request Status Is Not Changed to Reflect the Correct Status When The New Item Request Page is Saved (Doc ID 2993071.1)

Last updated on DECEMBER 19, 2023

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.


Item request status is not changed when page is saved on eProcurement new item request page on work list.

The issue can be reproduced at will with the following steps:

  1. Navigate to eProcurement > Create Requisition and create a new requisition
  2. Add a special request item and enable Request New Item.
  3. Submit the requisition.
  4. Navigate to Worklist > My-Worklist Summary View page.
  5. Choose the new item request entry and open it.
  6. On eProcurement New Item Request page, enter SetID and Item ID.
  7. Click on Create Item Notification.
  8. Save the page.
  9. Notice that Item Request Status shows Pending even after saving the page.


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